Nabila Farhat

Starting with Why” by Simon Sinek. The book explores the idea that successful individuals and organizations begin with a clear sense of purpose—the “why”—rather than just focusing on the “what” or “how” of their actions, as we tend to do automatically. Sinek argues that this purpose-driven approach inspires and motivates others, leading to greater success and fulfillment. I found this book insightful and thought-provoking. Sinek’s storytelling and real-world examples help bring his ideas to life and make them easy to understand. I especially loved how the book encourages people to find meaning and purpose in both life and work.

If you want to lift yourself up, lift someone else up.

Painting and drawing.

Cooking 🙂 It’s a passion I will never let go of, as it allows me to express creativity and bring joy to others through delicious meals.

Life coach. I would love to help others achieve their personal and professional goals by offering guidance and support.

Helping people who are suffering.

What motivates me to do my best work is facing new challenges.

My family contributes to my career by providing mental support and motivation

Time constraints are a significant factor, especially with little kids at home.

One of my biggest obstacles in the technology industry was not being technically skilled myself.

Throughout my career, I have been recognized for being elected as Young ICT Lady of the Year 2023

The major accelerators for success in our field are learning openness, curiosity, and motivation.

In my line of work, the question I get asked most often is, 'How do you manage to handle your work-life balance?

What I enjoy most about my job is the continuous challenge and change—it's never monotonous.

My role model is my sister, who has built a successful career in the same field while also managing her family life effectively.

Forget about the Impostor syndrome. If it's the direction you want to take, you have all the right, skills, capacity to do so.

My leadership style is that of a human leader.

The supporting skills that have helped me most as a leader include communication skills, emotional intelligence, adaptability, as well as coaching and mentoring.

I have gained commitment from my team by being compassionate, transparent, a good listener, and earning their trust

In the past, I believed that solving customer service issues independently and only sharing positive outcomes was the best approach. However, I realized that this could make customers feel neglected and distrustful if they perceived a lack of effort on unresolved issues. Now, I handle such situations differently by being more transparent. I share each step of the problem-solving process, including any challenges faced along the way. This approach not only keeps the customer informed but also demonstrates the effort put into resolving their issue, regardless of the outcome. Ultimately, this transparency helps build trust and improves communication.

In my daily work, I keep the customer experience in mind by always trying to put myself in the shoes of the customer.

What attracted me to the field of technology was the constant change and movement, along with the absence of monotony.

Working for a bank, our business is primarily focused on the development of applications, both for clients and internal use. The technologies we use include Java and React, along with the development of APIs to facilitate communication with back-end applications.

Technology is about using knowledge and resources to create solutions that improve our lives and help us achieve our goals.

One of the most recent technology trends is AI. I view it as a set of assistant tools that will make our lives easier by saving us time on tasks we are not specifically skilled at.

In my opinion, the greatest technological invention is the telephone. It revolutionized communication by enabling real-time conversation over long distances, something previously impossible. The telephone also laid the groundwork for subsequent technologies like mobile phones and video conferencing. Its profound impact on society continues to shape our world today.

Technology can undoubtedly benefit society. Throughout history, as technology has evolved, it has consistently proven beneficial. The key is to use it appropriately, ensuring that it complements rather than competes with our local workforce.

I keep my technology skills up to date through trainings, fostering interest among colleagues by highlighting the positive aspects of new technology. Effective change management and good communication are crucial to this process.

Some online tools that facilitate my job include translation tools and Google for a variety of searches. Recently, I've also started using ChatGPT to assist with certain searches. These tools are invaluable because they enhance efficiency and provide quick access to information, which is essential in today’s fast-paced work environment. I recommend them to others for these reasons.

Google 🙂

My favourite technology product is my smartphone, although it becomes my least favourite when used excessively.

What makes each human unique includes their personal life experiences, interests and hobbies, environment, and education.

The mind and body are deeply interconnected. A clear and healthy mind often leads to better physical functioning of the body, and conversely, when the body is in good physical shape, it can positively impact mental well-being.