Giovanna Di Bert

I love crime stories a lot. Detective novels, especially. My favourite writers are John Grishman and Joël Dicker. My favourite book is “Il Nome della Rosa” by the Italian writer Umberto Eco.

“Don’t put off until tomorrow what you can do today.”

I used to be very fond of sewing. Not so much anymore.

In the field of sports, I would never let go of my passion for running. I’m also very fashion-conscious and will always wear a designer bag.

I would love to step into the internal design and house renovation industry someday.

I would spend a lot more time with my parents.

I have always craved the respect of my team and my customers. This has always motivated me.

They always support me. They understand that sometimes my free time is less than expected.

I believe there is a lot of unfair competition in our industry that can hold back careers.

I think my biggest obstacle in the industry has been myself since I’ve always underestimated my skills and the value that I can bring.

My determination and focus have always stood out throughout my career.

Staying up to date with technology and building a good network are key components in our field.

I’m often asked about the ways we can do better for our customers and our people.

The best aspects of my work are the projects, the environment, the dynamic (it's always different) as well as my tasks/roles/responsibilities.

My dad is my biggest role model. He built his own company from scratch and provided his family with a good life. He always stays happy and is really proud of his work and family. I thank him and would like to achieve what he did.

Do not be scared of changes and never settle!

I believe in leading by example. I also have a feel for asking others what they are capable of.

Past experiences.

Sometimes, we think that the customer is not totally aware or conscious of the problem. We can also believe that we know better than the customer and their environment. I believe we should not make such assumptions easily.

I believe in the mantra: If the customer is happy, I am happy.

Neutral

Absolutely!

ERP system implementation (SAP) is the technology we currently employ in our business.

In a nutshell, technology is Future, Time and Money.

The future will be dominated by Robotics and IoT.

It has to be either the aeroplane or the mobile phone.

Technology is 100% good for society. What is not good is that we lack education in how to properly use the technology we have available. Bad usage of technology can become a disaster.

I rely on communities, networks, self-study and research, newsletters and podcasts, for my tech information.

Well, I work remotely so my entire job is online. This makes the 'digital signature' my go-to and most valuable tool.

I’ll name four: Google (you can find everything, especially stuff you do not know yet), Sap.com, TechCrunch and Digital Trends.

I like Apple Pay. I also like digital identities (ID, transport, etc. That way, I always have more space for makeup in my bag ;))
I’m not a big fan of social media networks. Since their arrival, the time spent talking to and meeting new people has drastically decreased.

Give priority to the objectives and targets, ensuring that everyone is well-informed about alternatives and utilize a discussion forum to foster communication and always acknowledge the counterpart.

Every person’s particular life experience and environment makes them unique. Obviously, personality is a big factor as well!

They are interdependent. They need to be kept in harmony, and the right balance must be maintained.